PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

These terms and conditions (the “Terms”) are the terms which apply when you access the website http://www.mia-laurens.com (the “Website”) or place orders to purchase any of the products made available to you on the Website. Any reference to “we”/”us”/”our” in these Terms is a reference to Laurens Cosmetics UK Limited (trading as MIA-Laurens Paris) and any reference to “you”/”your” means you, the user of the Website. By accessing this Website or when you place orders to purchase any of the products on the Website you agree to be bound by these Terms. We recommend that you keep a copy of these Terms for future reference.

Changes to Terms

We reserve the right to change or modify these Terms including for legal, regulatory or security reasons at any time. Whilst we will flag changes on the Website and/or send emails in relation to major changes, it is your responsibility to check the Terms for changes. If you do not agree to any of the Terms, then you can simply stop using the Website at any time. If you have any questions, concerns, or comments about our Terms please email us at sales.uk@laurens-cosmetics.com

Ordering process and confirmation

Once you have placed an order for goods (and delivery if applicable) you will receive a confirmation that your order has been received (see below). Please note that this does not constitute acceptance by us.

The contract for purchase of the product is formed when we send you an email despatch confirmation.

You may select items from our range of products, details of which will be added to the “Basket” by clicking on the “Add to Basket” button. By clicking on the “Checkout” button, you submit an offer to buy the goods in the Basket. As soon as this offer is accepted by us via an Acceptance Email (as described below) your order forms a binding contract of sale for products between you and us.

Before placing an order, you can view and amend your order details at any time by clicking on the “Basket”.

You will automatically be sent an email confirming receipt of your order (the “Confirmation Email”) with a summary of the details of your order, which we would recommend that you print out and keep for your own records. The Confirmation Email does not constitute our acceptance of your order; it merely records the fact that we have received your order. Please check that all details in the Confirmation Email are correct. If not, or if you do not receive a Confirmation Email please contact us immediately on sales.uk@laurens-cosmetics.com

We will send a second email when we despatch your goods which shall constitute our acceptance of your order (the “Acceptance Email”) at which point a binding contract of sale for products will be concluded between you and us.

Prices, Delivery Charges and Payment

The price of a product shall be as stated on this Website at the time you place your order except in the case of obvious error. We try and ensure that all prices on our Website are accurate but errors may occur. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will inform you of the correct price to you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order no payment will be taken from your card.

Damaged Parcels & Products

Should you in the rare occasion receive a damaged parcel or product please do not open it and keep it remained sealed. Please contact us by phone or email as we will arrange a collection for the damaged parcel or dispatch a new parcel. We advise all customers to open their parcels over a surface which can be easily cleaned if a nail lacquer/paint spills onto it. MIA Laurens Paris does not hold any responsibility for a house hold product, furniture or surrounding that may become damaged due to a product or parcel arriving damaged. MIA Laurens Paris will compensate for the damaged product by a replacement or money back. MIA Laurens Paris will not compensate for surroundings, furniture, clothing or in house items which may become affected or damaged by the damaged parcel or product.

Cancellation, returns and refunds

You have certain rights under the law. These include:

That any products supplied by us will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this Website;

A right to cancel your order within 14 working days, beginning the day after the day on which You receive the product, and to receive a full refund, even if the product is not defective. This right is subject to certain conditions and exceptions (see “Return of non-faulty goods” below).

Cancellation can be communicated by writing to us at this address Laurens Cosmetics Ltd. 142/12 St Stephen street. Edinburgh. Scotland. EH3 5AA or via email at sales.uk@laurens-cosmetics.com

Return of non-faulty goods

We hope you will be happy with your purchase from us. If not, you have the right to return the product to us and receive a full refund provided:

You notify us via email at sales.uk@laurens-cosmetics.com, or write to us at this address, Laurens Cosmetics Ltd. 142/12 St Stephen street. Edinburgh. Scotland. EH3 5AA that you are cancelling your purchase no later than the 14 working days after the day on which you received your product.

you have taken reasonable care of the product prior to return – in particular this means they must not have been damaged;

you will be responsible for the cost of returning the product to us, unless it is faulty or incorrect Please return the Product in suitable packaging to ensure it reaches us in good condition.

We will refund the purchase price and original delivery charge of any goods returned no later than 28 days from the day when you give us notice of cancellation.

Please note that if you fail to take reasonable care of returned products, or fail to return the product to us, we will be entitled to make a claim against you for any losses which we suffer.

We cannot accept the return of any products that have been used or have had the seal broken.

General

We will do our best to resolve any disputes over these Terms. If you wish to take court proceedings against us, you must do so within the United Kingdom. Relevant United Kingdom law will apply.

If any of these Terms are found to be invalid by any court or regulator, the other Terms shall continue to apply.

Please let us know if you have any questions or complaints regarding the Website. You can contact us by writing to us at the following address: Laurens Cosmetics UK Ltd. Registered office 142/12 St Stephen street. Edinburgh. Scotland. EH3 5AA. VAT Registration Number: 244 9684 67.

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